When Roomba Poops Out, Guarantee Comes Through

Our customers often tell us how much they love their Roomba floor cleaners as evidenced by all the glowing reviews they’ve received. Our customers also love their pets. But in one particular instance, a precious pup and a reliable Roomba combined for disaster.

In a hilarious Facebook post, customer Jesse Newton related an incident that turned into a real “pooptastrophe”. Here’s the scoop: Mr. Newton’s Roomba, purchased from Hammacher Schlemmer, was programmed to run nightly at 1:30 a.m. Everything was fine until the fateful night his dog Evie had a little accident. Okay, a big accident, right on the living room rug. As Mr. Newton’s now-viral Facebook post relates, when his Roomba trailed through the unfortunate mess, the results resembled a Jackson Pollock painting, with doggy doody as the medium.

As if that wasn’t bad enough, the second unfortunate incident occurred when Mr. Newton tried to clean the machine. Roomba batteries are not submersible, but he didn’t realize this until after he put the unit in the bathtub. In spite of all of his efforts to get the Roomba working again, the machine was dead in the water. And that’s when Mr. Newton called us.

Like all of the unique gifts we sell, this Roomba was covered by The Hammacher Schlemmer Lifetime Guarantee. We replaced the Roomba that pooped out. No questions asked, although a few laughs may have been had.

So remember, folks: always walk the dog right before bed, don’t let your Roomba run over dog poop…and know you can always count on The Hammacher Schlemmer Unconditional and Unwavering Lifetime Guarantee.

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